Navigate, answer and track assessment requests from SAFE TPRM
Analysts spend countless hours chasing vendors for responses, clarifications, and evidence, delaying risk visibility
Vendors often provide vague or partial information, forcing repeated follow-ups and extending assessment timelines
Email-based exchanges lack structure, making it difficult to see progress, track SLAs, or hold stakeholders accountable
When risks or control gaps are found, legacy tools offer no integrated workflow to raise, assign, and resolve issues with vendors
SAFE auto-fills questionnaire responses using verified data and past submissions.
Minimizes vendor fatigue as they spend less time re-entering information across assessments.
AI reviews answers instantly, flags gaps, and suggests improvements — shrinking timelines dramatically.
AI periodically nudges vendors to complete assessments within defined timeframes, eliminating manual intervention.
Automatically tailors tone and urgency based on third-party relationship and risk level.
Uses customizable email templates for clear, consistent communication.
Link findings and instantly create, assign, and track remediation tasks with third parties.
Integrate directly with Jira or ServiceNow to align with enterprise workflows.
Maintain accountability with clear ownership, priority, and status tracking, all the way to resolution.
Secure, centralized access to assessments, evidence uploads, and communication.
Track progress in real time with full visibility for the enterprise and vendors.
Reduce friction and delays caused by scattered email exchanges by moving to Agentic AI-native interactions.
Instacart's TPRM team managed hundreds of vendors through manual processes that slowed assessments and limited visibility. They needed a more automated, risk-based approach to scale the program.
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