Brandon Pinzon, former Group CISO at Argo Group, joins Saket to recount the high-pressure realities of leading through a live cyber incident. From split-second decisions to executive communication, this episode delivers actionable lessons for CISOs managing crisis, complexity, and organizational trust in real time.
Key Takeaways
Take control early—don’t wait for all the facts before leading through uncertainty.
How you show up and lead in crisis sets the tone for everyone around you.
Balance transparency with calm structure when briefing executives mid-incident.
Practicing real-world simulations prepares teams for chaotic first-response moments.
The post-incident review is where real CISO growth and leadership begins.