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TierMaster

SAFE’s Smart Tiering
AI Agent

Intelligent and dynamic third-party
tiering based on criticality.

Without SAFE TPRM

Manual, Periodic

With SAFE TPRM

Automated, Real-time

The Challenge

Static tiering ignores dynamic risks and real-time changes

Manual tiering is error-prone, based on self-reported answers

Inconsistencies in tiering logic results in poor prioritization

What Does the Smart Tiering
AI Agent Do?

It classifies and auto-updates tiering of third parties in real-time based on

Network Access

Data Access

Business Criticality

Custom Fields

News and Developments

How it Works

Listens to any “create” or “update” event on a third party to classify vendors

Scans sources and each update triggers a re-evaluation of the tiering

Applies filters rules to classify into three tiers based on exposure and impact

Assigns questionnaires for assessments based on access profile and tiering

Adds the vendor tier information on all dashboards, filters, and workflows

"Smart Tiering has been a game-changer. The moment a vendor is onboarded, the right questionnaire is auto-assigned—no manual intervention. It ensures nothing slips through the cracks."

- TPRM Analyst, Global Financial Services Firm

FAQ

How does the Smart tiering AI agent determine tiering?

It evaluates input fields like data access, network access, business criticality, and custom fields, then applies predefined rules to categorize the vendor into Tier 1 (high risk), Tier 2 (moderate risk), Tier 3 (low risk), or any other configured tiers.

When is this AI agent triggered?

The agent activates whenever a new third party is created or updated. It listens for relevant changes and performs a re-evaluation if any tier-defining field is modified—keeping tiering accurate over time.

Can we configure the rules and questionnaires ourselves?

Yes. The Smart Tiering AI Agent is fully configurable. You can define custom tiering logic, questionnaire mappings, and priority triggers that align with your organization’s risk appetite and policies.

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