Without SAFE TPRM
4 - 6 weeks
per vendor
With SAFE TPRM
< 30 seconds
per vendor
The Challenge
Time consuming and manual process that’s a drain on resources
Lack of clarity leads to unproductive back and forth in follow-ups
No real-time view of what issues are stuck, escalated or pending
What Does the Vendor Interaction
AI Agent Do?
It autonomously manages vendor interaction with zero manual intervention by using information from
Vendor responses to questionnaires
Uploaded evidences and documents
Business metadata and criticality
Control category and objective
Interaction history and timeline
How it Works
Parses vendor answers to extract key claims and classify evidences
Evaluates completeness, clarity, and relevance of responses
Scores response based on strictness and business context
Generate follow-up questions using a tailored tone and expectation
Highlights what’s unclear or missing, suggests expected evidences
Stores the interaction with status along with comments
"Before SAFE, our team spent weeks chasing vendors for missing documents and unclear answers. Now, AI handles it all. We’ve cut our follow-up workload, and it has freed us up to focus on the critical risks, not just paper-pushing”"
— TPRM Manager, Global FMCG Company
FAQ
How does the agent determine if a vendor response is acceptable?
It parses the response, classifies the evidence, and evaluates it against control objectives and expected evidence types—considering the vendor’s tier, business relationship, and criticality.
What happens when a vendor’s response is unclear or insufficient?
The agent automatically generates a tailored follow-up question, clearly stating what’s missing, what’s expected, and providing examples. It adjusts tone based on the context—collaborative, firm, or advisory.
Can I track why a particular response was accepted or rejected?
Yes. Every decision is logged with an agent comment explaining the reasoning, highlighting gaps, and referencing control expectations. This creates a transparent audit trail.
TRUSTED BY INDUSTRY LEADERS